The End User Service Team, is responsible for architecting, administering, supporting and maintaining all end user compute devices for both corporate and store infrastructures
The responsibilities we are seeking should provide detailed computer architecture, configuration and setup, technical analysis, evaluations and implementing recommendations that improve the overall management, support and operations for effective and ultimate performance of systems and services.
Manages, escalates, and resolves more complex technology service issues for devices and associates. Facilitates issue resolution between internal IT teams and external IT business partners.
Manages support solutions and applications to resolve operational issues, performance issues and support issues. Facilitates the development of standard operating procedures and processes for support entities using these solutions, both for corporate and store technology environments.
Terms - 12 - 24 month contractor position
Open = Immediately
Interview Process: On-site or over phone - 2 interviews one with manager, one with technical resources within the End User Services Team.
Apply for Sr End User Support Engineer
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