Primary focus will be completing remote installation on store devices during and after hours, ensuring the application is installed and escalating if not installed properly or not working.
Manages, escalates and resolves complex technology service. Participates in the design of new technical solutions based upon business requirements. Facilitates issue resolution between internal IT teams and external IT business partners.
Focal point of this position = installation of software on target store devices.
End User Technology Specialist works with the IT and business department managers to define goals, outline approaches and make adjustments within the constraints set to achieve business objectives. Leads technical and business resources to ensure results conform to quality, time and budgetary stipulations. Maintains an appropriate relationship with customers, business partners and other business associates.
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