Laboratory Supply to B2B and B2C eCommerce Solution

Laboratory

PSCI provided an experienced team to deliver on a client’s eCommerce needs.

At a leading mid-Atlantic laboratory supply company, the global eCommerce platform is the backbone of the business, accounting for 85% of total revenue. To achieve their goal of leading the eCommerce space through innovation and best practices, the client engaged PSCI to provide expert leadership and ensure successful delivery.

Challenge:

The client needed to manage, scale, and modernize a complex eCommerce environment supporting both B2B and B2C customers while ensuring platform stability and high performance.

Solution:

PSCI was brought in to lead and manage a high-performing internal development team tasked with maintaining and advancing the client’s global eCommerce platform. The focus: drive innovation, enhance business capabilities, and ensure operational excellence.

Working in an Agile environment, PSCI applied deep expertise across the full software development lifecycle to guide and coach the team. With a metric-driven approach, PSCI elevated performance across quality, delivery speed, process discipline, and stakeholder communication.

PSCI continues to lead the design and development of robust mobile and web applications that power the client’s eCommerce presence. The team works in close partnership with global stakeholders, project managers, business analysts, and technical leads to deliver solutions using J2EE and ATG technologies, contributing to a platform that drives over $2 billion in annual sales.

Results:

  • Enhanced team performance and accountability through Agile leadership and SDLC expertise

  • Delivered scalable solutions aligned with business goals and customer needs

  • Strengthened platform stability while accelerating feature delivery

  • Enabled ongoing innovation in a high-demand, revenue-critical environment

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