A convenience store needed a well-rounded IT solution, and PSCI has been meeting their needs since 2010.
The Challenge
Since 2010, PSCI has partnered with a large mid-Atlantic convenience store chain facing the challenge of managing a highly complex IT environment. The client’s network spanned 700+ retail locations and 300+ inter-operating hardware and software systems, many of which were officially de-supported yet critical to daily operations. Overlapping systems and outdated technology created operational inefficiencies and complicated resource management.
Our Approach
PSCI provided a multi-pronged solution that included project management, systems analysis, IT staffing, and permanent placement. Key initiatives included:
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Infrastructure Mapping: Collaborated with multiple levels of management to document systems, hardware, and personnel workflows.
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Resource Optimization: Identified redundancies, streamlined processes, and improved allocation of internal resources and budgets.
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SharePoint Assessment & Deployment: Designed a scalable implementation roadmap to improve collaboration and workflow efficiency.
Results & Impact
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Gained full visibility into complex IT systems and personnel structures.
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Streamlined operations and improved resource and budget management.
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Enabled the client to meet critical performance benchmarks in 2012 and sustain operational efficiency through 2013.
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Established a strategic foundation for future technology upgrades and risk management.
Through this partnership, PSCI delivered tangible operational improvements while providing guidance for long-term IT strategy, helping the client optimize both technology and team performance.
